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  • Jul 27
  • Health Insurance
  • Berwyn, Illinois
  • Gold Plus Medicare Plan
  • 2
  • REVIEW RATING 4/5

I can read my computer screen with a screen magnifier 'ZoomText'. One eye blind the other 20/400. When I got the 2015 plan description, it was printed way too small for me to read. I asked if they could put this on the net so I could read it. "NO". We will send you the "Large Text" version. This also is too small for me to read. I pointed out that the data was in a computer before it went... Read more

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  • Apr 10
  • Health Insurance
  • Atlanta, Georgia
  • Gold Plus Medicare Plan
  • 30
  • REVIEW RATING 4/5

4 day's ago something popped in my lower back. It took my breath away, and ever since then I have been in excruciating pain. Went to my Neourosurgen he examind me, determined that I need a focet block. Well guess what Humana has to deni it that it unnecessary. Nevermine that you are in that bad of pain . I wonder if it was them if they would like to be in my shoe. How does these people get away... Read more

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DO NOT...I REPEAT. ...DO NOT USE HUMANA TRANSPORTATION IF YOU EXPECT GOOD COMMUNICATION, SERVICE ON TIME AND COMPASSION FOR PATIENTS. . Add comment

  • Aug 24, 2014
  • Health Insurance
  • Health Insurance Coverage
  • 48
  • REVIEW RATING 4/5

Try to see an out of network provider under the POS part of Humana/Medicare. They require a AUTHORIZATION and you (the subscriber) have to get it. This is the WORST Medicare HMO/POS (POINT OF SERVICE). Btw, the less complimentary words for "POS" also apply. When the open enrollment period begins, again, I am switching. Their call center employees are useless. Get another health insurance... Read more

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  • Aug 05, 2014
  • Health Insurance
  • Ineffective Insurance
  • 34
  • REVIEW RATING 3/5

I have been put on hold for over a half hour. Can not find a doctor close to my house got what I needed faster with out this medicaid and medicare alone gave me the services i needed I want to cancel this insurance. I got better service without this insurance I do not want it and I hope it will not take a lot of time to cancel it Why dose this have to be at least 100 words I do not have... Read more

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  • May 15, 2014
  • Health Insurance
  • Picayune, Mississippi
  • 79
  • REVIEW RATING 3/5

After spending countless hours on the phone with people who can't do anything to fix a problem, I called medicare 1-800-medicare and filed a complaint. I heard back from Christa with humana in less than 48 hours with all of my problems either fixed or in the process of being fixed. Although no one I talked to st humana could put me in touch with anyone who could actually do anything. So anyway I... Read more

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  • Jun 03, 2013
  • Hospitals, Clinics and Medical Centers, Doctors
  • Corpus Christi, Texas
  • Humana Gold Plus Medicare Advantage
  • 37
  • REVIEW RATING 3/5

they gave me a dr that is four hrs away. I want it changed to corpus Christi texas.to dr bolster.i have been trying to get it changed for 5 months.i need to go to a dr but cant because they want change it. I will cancel in dec.humana is the worst co. I have ever delt with.they don't care about people.they only care about signing people.they do nothing but lie.no one knows any thing about any... Read more

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  • May 12, 2013
  • Advertisements and Cons
  • San Antonio, Texas
  • Humana Gold Plus Medicare Advantage
  • 106
  • REVIEW RATING 2/5

I received a letter from my primary care physician informing me to find another doctor by 6/30/13 as humana gold plus has terminated his contract without cause. I called humana customer service to provide me with several doctors' names so I can choose someone and to send me an updated providers' directory. One of the names given to me over the phone is my doctor who is being terminated. I... Read more

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